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December 2, 2024
AI, Chat and Contact Center Agents Evolve
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science-of-cx
AI, Chat and Contact Center Agents Evolve
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November 27, 2024
ASAPP Uses Amazon Bedrock to Accelerate Building and Scaling Secure Generative AI Solutions for Contact Centers
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ASAPP Uses Amazon Bedrock to Accelerate Building and Scaling Secure Generative AI Solutions for Contact Centers
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October 25, 2024
Balancing Human & AI Contact Center Agents: Lessons from JetBlue
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CX Today
Balancing Human & AI Contact Center Agents: Lessons from JetBlue
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August 21, 2024
ASAPP AI Solutions for the Contact Center Now Available on Genesys AppFoundry
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ASAPP AI Solutions for the Contact Center Now Available on Genesys AppFoundry
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August 13, 2024
ASAPP AI Solutions for the Contact Center Now Available in AWS Marketplace
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BusinessWire
ASAPP AI Solutions for the Contact Center Now Available in AWS Marketplace
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June 20, 2024
ASAPP Named a Leader in Digital Customer Interaction Solutions by Top Independent Research Firm
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ASAPP Named a Leader in Digital Customer Interaction Solutions by Top Independent Research Firm
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June 18, 2024
Forrester names ASAPP, "this market's undisputed leader in AI-led innovation"
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Forrester names ASAPP, "this market's undisputed leader in AI-led innovation"
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April 17, 2024
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions
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ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions
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November 21, 2023
5 Year Frontier #3: 100x worker performance, predictive call centers, and the future of delighting customers CEO Gustavo Sapoznik
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5 Year Frontier
5 Year Frontier #3: 100x worker performance, predictive call centers, and the future of delighting customers CEO Gustavo Sapoznik
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Transform your enterprise with generative AI • Optimize and grow your CX •
Transform your enterprise with generative AI • Optimize and grow your CX •