Research Papers

title

authors

conference
/ journal

research areas

date

Fast and Accurate Factual Inconsistency Detection Over Long Documents

AUTHORS

Barrett Martin Lattimer

Patrick Chen

Xinyuan Zhang

Yi Yang

conference/journal

EMNLP 2023

RESEARCH AREAS

Hallucination Detection

Dialogue Evaluation

Language Models

Date

Dec 2023

Domain Private Transformers for Multi-Domain Dialog Systems

AUTHORS

Anmol Kabra
Ethan Elenberg

conference/journal

Findings of EMNLP 2023

RESEARCH AREAS

Language Models
Privacy
Safety

‍

Date

Dec 2023

A Comparative Study on E-Branchformer vs Conformer in Speech Recognition, Translation, and Understanding Tasks

AUTHORS

Yifan Peng
Kwangyoun Kim
Felix Wu
Brian Yan
Siddhant Arora
William Chen
Jiyang Tang
Suwon Shon
Prashant Sridhar
Shinji Watanabe

conference/journal

Interspeech 2023

RESEARCH AREAS

ASR
SLU

Date

Aug 2023

On the Effectiveness of Offline RL for Dialogue Response Generation

AUTHORS

Paloma Sodhi
Felix Wu
Ethan Elenberg
‍Kilian Weinberger
Ryan Mcdonald

‍

conference/journal

ICML 2023

RESEARCH AREAS

Language Models
Reinforcement Learning
Task Oriented Dialogue

Date

Jul 2023

SLUE Phase-2: A Benchmark Suite of Diverse Spoken Language Understanding Tasks

AUTHORS

Suwon Shon
Siddhant Arora
Chyi Jiunn Lin
Ankita Pasad
Felix Wu
Roshan Sharma
Wei Lun Wu
Hung Yi Lee
Karen Livescu
Shinji Watanabe

conference/journal

ACL 2023

RESEARCH AREAS

ASR
Benchmark
SLU

Date

Jul 2023

Structured Pruning of Self-Supervised Pre-TrAIned Models for Speech Recognition and Understanding

AUTHORS

Yifan Peng
Kwangyoun Kim
Felix Wu
Prashant Sridhar
Shinji Watanabe

conference/journal

ICASSP 2023

RESEARCH AREAS

ASR
Model Compression
SLU

Date

Jun 2023

Context-Aware Fine-Tuning of Self-Supervised Speech Models

AUTHORS

Suwon Shon
Felix Wu
Kwangyoun Kim
Prashant Sridhar
Karen Livescu
Shinji Watanabe

conference/journal

ICASSP 2023

RESEARCH AREAS

ASR
Sentiment Analysis
SLU

Date

Jun 2023

Wav2Seq: Pre-Training Speech-to-Text Encoder-Decoder Models Using Pseudo Languages

AUTHORS

Felix Wu
Kwangyoun Kim
Shinji Watanabe
Alane Suhr
Ryan Mcdonald
Kilian Weinberger
Yoav Artzi

conference/journal

ICASSP 2023

RESEARCH AREAS

ASR
Pre-training
Speech To Text

Date

Jun 2023

E-Branchformer: Branchformer with Enhanced merging for speech recognition

AUTHORS

Kwangyoun Kim
Felix Wu
Yifan Peng
Jing Pan
Prashant Sridhar
Kyu Han
Shinji Watanabe

conference/journal

SLT 2022

RESEARCH AREAS

ASR
Benchmark

Date

Sep 2022

Long-term Control for Dialogue Generation: Methods and Evaluation

AUTHORS

Ramya Ramakrishnan
Hashan Narangodage
Mauro Schilman
Kilian Weinberger
Ryan Mcdonald

conference/journal

NAACL 2022

RESEARCH AREAS

Date

Jul 2022

title

PATENT NUMBER

LINK

Clarification of Natural Language Requests Using Neural Networks

PATENT NUMBER

11,610,064

Link

View Details

Modifying Text According to a Specified Attribute

PATENT NUMBER

11,610,061

Link

View Details

Mathematical Models of Graphical User Interfaces

PATENT NUMBER

11,567,851

Link

View Details

Initialization of Automated Workflows

PATENT NUMBER

11,588,760

Link

View Details

Automated Communications Over Multiple Channels

PATENT NUMBER

11,588,759

Link

View Details

Intent Discovery with a Prototype Classifier

PATENT NUMBER

11,551,004

Link

View Details

Adapting Application Programming Interfaces with Schema Mappings

PATENT NUMBER

11,537,448

Link

View Details

Speech Sentiment Analysis Using a Speech Sentiment Classifier Pretrained with Pseudo Sentiment Labels

PATENT NUMBER

11,521,639

Link

View Details

System, Method, and Computer Program for Obtaining a Unified Named Entity Recognition Model with the Collective Predictive Capabilities of Teacher Models with Different Tag Sets Using Marginal Distillation

PATENT NUMBER

11,487,944

Link

View Details

Customized Message Suggestion With User Embedding Vectors

PATENT NUMBER

11,425,064

Link

View Details

Removing Personal Information From Text Using Multiple Levels of Redaction

PATENT NUMBER

11,386,259

Link

View Details

Maintaining Machine Language Model State Across Communication Channels

PATENT NUMBER

11,373,044

Link

View Details

Automatic Software Generation For Computer Systems

PATENT NUMBER

11,262,986

Link

View Details

File Matching With Rationale Alignment Using Neural Networks And An Optimal Transport Algorithm

PATENT NUMBER

11,238,278

Link

View Details

Processing An Incomplete Message With A Neural Network To Generate Suggested Messages

PATENT NUMBER

11,216,510

Link

View Details

System, Method, and Computer Program for Creating a Complete Transcription of an Audio Recording from Separately Transcribed Redacted and Unredacted Words

PATENT NUMBER

11,138,970

Link

View Details

Fast Neural Network Implementations by Increasing Parallelism of Cell Computations

PATENT NUMBER

11,106,975

Link

View Details

Identifying Representative Conversations Using a State Model

PATENT NUMBER

10,984,781

Link

View Details

Automated Upsells in Customer Conversations

PATENT NUMBER

10,885,529

Link

View Details

Using a Neural Network to Optimize Processing of User Requests

PATENT NUMBER

10,762,423

Link

View Details

Processing Communications Using a Prototype Classifier

PATENT NUMBER

10,747,957

Link

View Details

Assisting Entities in Responding to a Request of a User

PATENT NUMBER

10,733,614

Link

View Details

Suggesting Resources Using Context Hashing

PATENT NUMBER

10,650,311

Link

View Details

Using Semantic Processing for Customer Support

PATENT NUMBER

10,535,071

Link

View Details

Updating Natural Language Interfaces by Processing Usage Data

PATENT NUMBER

10,515,104

Link

View Details

Automatic Communication Using an Intent Classifier

PATENT NUMBER

10,497,004

Link

View Details

Maintaining Quality of Customer Support Messages

PATENT NUMBER

10,489,792

Link

View Details

Word Hash Language Model

PATENT NUMBER

10,482,875

Link

View Details

Automatically Suggesting Resources for Responding to a Request

PATENT NUMBER

10,453,074

Link

View Details

Assisting Entities in Responding to a Request of a User

PATENT NUMBER

10,387,888

Link

View Details

Detecting Events from Customer Support Sessions

PATENT NUMBER

10,334,106

Link

View Details

Updating Natural Language Interfaces by Processing Usage Data

PATENT NUMBER

10,210,244

Link

View Details

Removing Personal Information from Text Using a Neural Network

PATENT NUMBER

10,169,315

Link

View Details

Word Hash Language Model

PATENT NUMBER

10,109,275

Link

View Details

Detecting Events from Customer Support Sessions

PATENT NUMBER

10,097,690

Link

View Details

Using Semantic Processing for Customer Support

PATENT NUMBER

10,083,451

Link

View Details

Method, Medium, and System for Responding to Customer Requests with State Tracking

PATENT NUMBER

9,892,414

Link

View Details

Automatically Suggesting Completions of Text

PATENT NUMBER

9,807,037

Link

View Details

Automatically Suggesting Response to a Received Message

PATENT NUMBER

9,805,371

Link

View Details

Automatically Responding to a Request of a User

PATENT NUMBER

9,715,496

Link

View Details

Automatic Calibration of Command-Detection Thresholds

PATENT NUMBER

8,990,079

Link

View Details

Method and Apparatus to Generate Audio Versions of Web Pages

PATENT NUMBER

8,838,673

Link

View Details

Process and System for the Semantic Selection of Document Templates

PATENT NUMBER

7,492,949

Link

View Details

Method for Producing a Speech Rendition of Text from Diphone Sounds

PATENT NUMBER

6,879,957

Link

View Details

Get Started

AI Services Value Calculator

Estimate your cost savings

Calculate Savings

Request a Demo

Get Started

Transform your enterprise with generative AI • Optimize and grow your CX •