Join us on November 19th at 12pm EST for a webinar: Agent Churn is bad. What if it didn't matter?
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GenerativeAgent Product Tour

Automate what was previously impossible to automate with ASAPP’s AI solutions. Learn more about GenerativeAgent.

Explore More Resources on GenAgent

GenerativeAgent launch keynote thumbnail image.

The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.

KEYNOTE
32 MINUTES
Thumbnail image of the ebook cover called "Agent Churn: go through it or around it".

Agent churn rates are historically high, and the problem persists no matter what we throw at it — greater schedule flexibility, gamified performance dashboards, and even higher pay. Much like the common cold, it seems to be a problem we can’t shake.

ebook
5 minutes
Thumbnail image for an ebook called "Identifying the Ideal Use Cases for Generative Agent".

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

ebook
5 minutes