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GenerativeAgent Product Tour

Automate what was previously impossible to automate with ASAPP’s AI solutions. Learn more about GenerativeAgent.

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The modern contact center is 40 years old. That's decades of bad customer service. Customer happiness is at a 17-year low, agents hate their jobs, and companies are investing billions to run their contact centers. It's time for a change.

KEYNOTE

32 MINUTES

Agent churn rates are historically high, and the problem persists no matter what we throw at it — greater schedule flexibility, gamified performance dashboards, and even higher pay. Much like the common cold, it seems to be a problem we can’t shake.

ebook

5 minutes

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

ebook

5 minutes