A fully conversational generative AI voice and chat agent.
Address agent productivity, low digital adoption, and insights limitations.
Transcribe every call with the world's most accurate speech-to-text technology.
Automate call summaries for all your customer interactions.
Improve agent productivity with automated responses.
We are honored to be named not only a leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024 report, but to be called “this market’s undisputed leader in AI-led innovation.”
Improve support with real-time agent assistance for faster resolutions and better performance.
Boost productivity by automating simple tasks and supporting agents in complex conversations.
Unlock insights from customer calls with real-time speech analytics, improving transcription accuracy and agent performance.
Reduce churn with AI-powered tools that automate tasks, support complex interactions, and provide real-time insights to improve their performance.
Analyze detailed workflows and interactions to identify and automate repetitive tasks for increased efficiency.
Enhance sales productivity with ASAPP by automating tasks, providing real-time insights, and intelligent sales assistance.
Enhance customer service with real-time quality management, featuring live dashboards, automated notes, and activity analysis.
Improve CSAT with GenerativeAgent™ handling queries and AutoSummary™ providing sentiment analysis, reducing training costs and turnover.
In this eBook, we examine the impact of agent churn in the contact center and consider a new approach. It’s radical innovation with generative AI poised to deliver radical results.
About ASAPP
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Watch this webinar on-demand to learn how generative AI can help contact centers get around the challenges of agent churn.
Discover meetups, workshops, online events, and more held by ASAPP.
Customer Contact Week (CCW) Nashville is the leading event for customer experience and contact center professionals.
Join the 5th Annual CX for Financial Services Summit 2024 to see how ASAPP’s GenerativeAgent™ transforms engagement. Register and book a demo now!
Our CMO, Dan Rood, will deliver a keynote addressing how generative AI is ready to tackle two key issues in the contact center: agent absenteeism and attrition, and rising service costs.
We're excited to attend Reuters Momentum AI! Join us for an early look at our newest product, GenerativeAgent™, a fully conversational voice and chat agent.
Immerse yourself in the excitement of the San Francisco Giants going head-to-head with the LA Dodgers in their epic rivalry from the comfort of a luxury private suite at the iconic Oracle Park, brought to you by ASAPP and Telstra Ventures.
We're sponsoring Customer Experience West and are thrilled to deliver a keynote on May 13th and join 250+ senior executives from the world's most recognizable brands for thought leadership and networking.
Deus ex machina describes an unexpected solution that abruptly resolves an unsolvable problem, much like how our newest product, GenerativeAgent™, is set to end bad customer service. On April 17th, we'll unveil our groundbreaking new product designed to redefine the contact center as we know it.
We’re excited to join Execs in the Know and an esteemed community of CX leaders in the vibrant city of Tucson for a dynamic experience of learning, sharing, networking, and engagement.
Start the day by honing your driving skills in a top-of-the-line Porsche on a private race track, then enjoy a lunchtime discussion on AI's future in CX and hear from other executives on how they are adopting AI.
