Key Features
Quality Agent Responses
Craft high-quality, contextually relevant agent responses for digital messaging. Ensure your customers receive accurate and helpful information quickly.
Automated Summaries
Automatically produce high-quality notes without any agent involvement. Save time and reduce manual errors.
Continuous Learning Models
Craft high-quality, contextually relevant agent responses for digital messaging. Ensure your customers receive accurate and helpful information quickly.
Enhanced Workflow Automation
Streamline operations by identifying areas where automation can have the biggest impact, involving overall throughput and efficiency.
Seamless Integration with Messaging
Integrate effortlessly with your existing messaging applications to provide a smooth and consistent agent experience.
Improve Agent Success with Real-Time Support
Faster Onboarding
Bring new agents up to speed faster with real-time guidance based on the best practices of your top performers.
Improved Agent Performance
Enhance your team’s performance by providing your agents with the right words and actions at every turn in the conversation.
Quick Issue Resolution
Resolve support issues faster by automating workflows and providing instant, context-aware assistance.
Increased Sales
Grow sales with better, AI-driven suggestions that help your agents provide more relevant and persuasive recommendations to your customers.
Continuous AI-Driven Improvement
Initial Learning Phase
Our machine-learning models analyze interactions of your top-performing agents to understand effective words and actions.
Real-time Guidance
The insights are fed into our Generative AI products and automated workflow capabilities, guiding other agents on what to say and do.
Continuous Improvement
The models continue to learn from every interaction, ensuring that the guidance remains current and increasingly impactful.
Solutions for Support, Sales, and Training
Customer Support
Our machine-learning models analyze interactions of your top-performing agents to understand effective words and actions.
Sales and Upselling
Boost sales by providing agents with context-aware suggestions that help close deals and encourage upselling.
New Agent Onboarding
Speed up the training process for new agents by providing them with immediate, real-time support based on proven best practices.
280s saved per
conversation
45%
containment
73,000 workforce
hours saved
5x increase in
digital adoption
Connect Seamlessly
ASAPP’s real-time agent assist integrates seamlessly with various platforms and can be easily integrated through our robust API, ensuring a smooth and efficient setup process.
Pricing
We offer flexible pricing plans tailored to your needs. Contact sales to talk about pricing.
FAQs
1.
How does real-time agent assist learn from agents?
2.
What kind of support is available for new users?