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Published on
August 14, 2020

One relationship, any channel. That's omnichannel excellence.

Michael Griffiths

CX teams use ASAPP's generative AI to automate, boost agent productivity, & uncover insights.

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back to blog
Published on
August 14, 2020

One relationship, any channel. That's omnichannel excellence.

Michael Griffiths

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About the author

Michael Griffiths

Michael Griffiths is a data scientist at ASAPP. He works to identify opportunities to improve the customer and agent experience. Prior to ASAPP, Michael spent time in advertising, ecommerce, and management consulting.

One relationship, any channel. That's omnichannel excellence.

Michael Griffiths is a data scientist at ASAPP. He works to identify opportunities to improve the customer and agent experience. Prior to ASAPP, Michael spent time in advertising, ecommerce, and management consulting.

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