Agent churn rates are historically high, and the problem persists no matter what we throw at it — greater schedule flexibility, gamified performance dashboards, and even higher pay. Much like the common cold, it seems to be a problem we can’t shake.

Instead of incremental changes to timeworn tools, what if we could bypass the problem altogether?

In this eBook, we examine the impact of agent churn and consider a new approach. It’s a radical innovation poised to deliver radical results.

Download the eBook to learn:

• Why traditional strategies for agent retention aren’t working
• How generative AI enables a radical new paradigm
• Why it’s time to flip the script on managing agents with AI