Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

It’s a step-by-step process that starts with a thorough analysis of interactions in your contact center. We analyze the data. You make the decisions every step of the way. 

Download this ebook to get the details on how our proven process works. You’ll learn:

• How we identify which interactions have the best automation potential
• Why you don’t have to overhaul your knowledge base to get started
• How to prioritize additional use cases for future expansion