[Webinar] Learn how Assurant is scaling AI in the contact center
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Identifying the Ideal Use Cases for GenerativeAgent

September 16, 2024
4 min
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About the webinar

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential. It’s a step-by-step process that starts with a thorough analysis of interactions in your contact center. We analyze the data. You make the decisions every step of the way. 

What you'll learn:

How we identify which interactions have the best automation potential
Why you don’t have to overhaul your knowledge base to get started
How to prioritize additional use cases for future expansion
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Identifying the Ideal Use Cases for GenerativeAgent

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

Download the eBook

What you'll learn

1.

How we identify which interactions have the best automation potential

2.

Why you don’t have to overhaul your knowledge base to get started

3.

How to prioritize additional use cases for future expansion

1.

How we identify which interactions have the best automation potential

2.

Why you don’t have to overhaul your knowledge base to get started

3.

How to prioritize additional use cases for future expansion

4.

5.

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Identifying the Ideal Use Cases for GenerativeAgent

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Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential. It’s a step-by-step process that starts with a thorough analysis of interactions in your contact center. We analyze the data. You make the decisions every step of the way.