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Identifying the Ideal Use Cases for GenerativeAgent™

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September 16, 2024
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4 min
Speakers:
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About the webinar

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential. It’s a step-by-step process that starts with a thorough analysis of interactions in your contact center. We analyze the data. You make the decisions every step of the way. 

What you'll learn:

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How we identify which interactions have the best automation potential
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Why you don’t have to overhaul your knowledge base to get started
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How to prioritize additional use cases for future expansion
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About the speakers

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Identifying the Ideal Use Cases for GenerativeAgent™

Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential.

Get the eBook

What you'll learn

01

How we identify which interactions have the best automation potential

02

Why you don’t have to overhaul your knowledge base to get started

03

How to prioritize additional use cases for future expansion

01

How we identify which interactions have the best automation potential

02

Why you don’t have to overhaul your knowledge base to get started

03

How to prioritize additional use cases for future expansion

04

05

Identifying the Ideal Use Cases for GenerativeAgent™

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Figuring out how to get started with a generative AI agent might seem like a daunting task. But it doesn’t have to be. Ensuring a successful deployment depends on choosing the best use cases to target first. We make it simple with a reliable, data-driven approach to identify interaction types with high automation potential. It’s a step-by-step process that starts with a thorough analysis of interactions in your contact center. We analyze the data. You make the decisions every step of the way. 

Transform your enterprise with generative AI • Optimize and grow your CX •
Transform your enterprise with generative AI • Optimize and grow your CX •