Stop Drowning In Sprinklr Features
Say goodbye to your feature-only system and switch to ASAPP, named “this market’s undisputed leader in AI-led innovation” in the The Forrester Wave™ for Digital Interaction Solutions, Q2 2024.
Sweeten the pot and get your first
3 months free.*
Talk to Sales About Making the Switch
The Undisputed Leader in AI-Led Innovation
Why settle for Sprinklr’s complexity, originally just a social tool, when you can have ASAPP’s cutting-edge AI simplicity? Ditch the feature overload and embrace the future of customer interactions with ASAPP. Switch to ASAPP and experience the ultimate in efficiency and innovation.
How does ASAPP compare
Industry-leading UX and
agent adoption
Clunky for agents, reducing adoption
Clear, simple pricing model based on interaction volume
Complicated pricing model with multiple add-ons
Automated agent responses with fluency-boosting capabilities like spelling, grammar checks, and brand terminology enforcement
Limited auto-complete functionality, lacking comprehensive AI integration
AI Native® from inception
Bolted-on AI to “check the box”
Complex dynamic routing and flexible concurrency
Basic routing capabilities without dynamic flexibility
Targeted free text summaries and rich structured data insights
Provides basic free text summaries with limited actionable insights
Ongoing optimization, support, and customer roadmap influence
“We needed to find an agile, collaborative partner to help us engage with our customers in the channels where they want to interact with American Airlines. ASAPP is that partner, and we’ve seen customer engagement improve since launch.”
- Julie Rath, VP of Customer Experience and Reservations, American Airlines
Poor customer support, slow response times, and lack of transparency
"Customer support is severely lacking. Responses are slow and often do not address the issues at hand. There seems to be a lack of understanding of our business needs, which has led to frustrating delays in resolving critical issues."
- A G2 Review
F100 Insurance Company
In a span of just one month, the ASAPP platform seamlessly replaced LivePerson across two business units, effectively serving four distinct channels.
“This is a huge milestone and a stellar accomplishment in our journey to transform from voice-based interaction to proactive and reactive chat. This new relationship also provides us opportunity to uniquely, manage our chat platform and BPO labor relationship to its fullest potential and deliver a state-of-the-art customer experience.” - Chief CX Officer
F500 Insurance Company
Within 30 days of deploying the ASAPP messaging platform, they achieved a 61% augmentation rate and a 28% increase in throughput.
280s saved per
conversation
45%
containment
73,000 workforce
hours saved
5x increase in
digital adoption
Why make a switch from Sprinklr to ASAPP?
ASAPP Messaging was built with generative AI at its core for transformative agent performance.
Seamless customer control and powerful analytics for supervisors.
Each user experience is as thoughtfully designed as each component.
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*For a limited time, ASAPP is offering credits for free months of service to qualified Sprinklr customers entering new agreements with ASAPP for digital messaging services.
This offer is subject to terms and conditions. To qualify, company must have valid proof of current Sprinklr agreement. Credit amounts are to be determined based on committed fees and interactions, term length, migration details, and additional due diligence.