A fully conversational generative AI voice and chat agent.
Address agent productivity, low digital adoption, and insights limitations.
Transcribe every call with the world's most accurate speech-to-text technology.
Automate call summaries for all your customer interactions.
Improve agent productivity with automated responses.
Get on a live call with GenerativeAgent, our fully autonomous AI customer service agent.
Fast resolutions, better performance.
Automate agent tasks.
Real-time insights, improved performance.
Reduce churn, enhance support.
Automate tasks for efficiency.
Boost sales with automation.
Real-time quality with analytics.
Improve CSAT, reduce costs.
Explore the latest in AI research and CX innovation. See how machine learning can help optimize agent efficiency and improve customer experiences.
Learn how ASAPP’s AI solutions improve customer care with voice, chat, and self-service support. Automate responses, assist agents, and deliver exceptional customer experiences.
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Learn how Assurant is scaling AI in the contact center—real use cases, lessons learned, and a clear path to AI agents.
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Michael Lawder is Customer Experience Officer at ASAPP.
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