back to blog
Published on
September 18, 2020

Many channels, one conversational thread. It's what consumers expect.

Joshua Lachter
Customer Experience
Videos
Table of Contents
This is also a heading
This is a heading

CX teams use ASAPP's generative AI to automate, boost agent productivity, & uncover insights.

Sign up for the latest news & content.

Thank you for subscribing.
Oops! Something went wrong while submitting the form.
back to blog
Published on
September 18, 2020

Many channels, one conversational thread. It's what consumers expect.

Joshua Lachter
Customer Experience
Videos

Loved this blog post?

About the author

Joshua Lachter

Joshua Lachter is VP, Business Development at ASAPP. He joined the company in 2015 as one of its first non-technical employees. Prior to ASAPP, he worked in financial services and advisory.

Explore our latest blogs

Lessons learned from Altice’s successful digital messaging platform switch

Learn best practices for a smooth AI-powered messaging platform transition—balancing automation, human support, and timing for long-term success."

A green icon of a clock.
7 minutes

Why Altice switched messaging platforms: addressing flexibility, access, and support

Altice shares insights on switching messaging platforms—key pain points, hurdles, and strategies for success. Learn from their experience.

A green icon of a clock.
5 minutes

ASAPP recognized among notable vendors in Forrester’s latest report on conversation intelligence

ASAPP recognized among notable vendors in Forrester’s latest report on conversation intelligence, driving CX improvements with real-time insights and efficiency.

A green icon of a clock.
3 minutes

Many channels, one conversational thread. It's what consumers expect.

Authors: 
Joshua Lachter

Joshua Lachter is VP, Business Development at ASAPP. He joined the company in 2015 as one of its first non-technical employees. Prior to ASAPP, he worked in financial services and advisory.

Get Started

AI Services Value Calculator

Estimate your cost savings

Calculate Savings
contact us

Request a Demo

Get Started
Transform your enterprise with generative AI • Optimize and grow your CX •
Transform your enterprise with generative AI • Optimize and grow your CX •