back to blog
Published on
June 16, 2022
back to blog
Published on
June 16, 2022
Mapping the Agent Journey is more than just a time saver for agents
About the author
Adrian Botta
Adrian Botta is a Data Scientist at ASAPP, where he builds products to help our customers understand how agents can more effectively use their tools and identify opportunities for automation. Prior to ASAPP, Adrian studied Economics and Statistics at Carnegie Mellon University and worked at PwC’s AI Accelerator, focused on building natural language processing and computer vision models for customers in construction management, healthcare, and reinsurance.
Explore our latest blogs
Get Started
Transform your enterprise with generative AI • Optimize and grow your CX •
Transform your enterprise with generative AI • Optimize and grow your CX •