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Published on
October 21, 2020

Removing the tradeoff between cost savings and customer satisfaction

Joshua Lachter

CX teams use ASAPP's generative AI to automate, boost agent productivity, & uncover insights.

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back to blog
Published on
October 21, 2020

Removing the tradeoff between cost savings and customer satisfaction

Joshua Lachter

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About the author

Joshua Lachter

Joshua Lachter is VP, Business Development at ASAPP. He joined the company in 2015 as one of its first non-technical employees. Prior to ASAPP, he worked in financial services and advisory.

Removing the tradeoff between cost savings and customer satisfaction

Authors: 
Joshua Lachter

Joshua Lachter is VP, Business Development at ASAPP. He joined the company in 2015 as one of its first non-technical employees. Prior to ASAPP, he worked in financial services and advisory.

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