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Published on
January 6, 2021

Using voice of the customer to drive conversation-powered operations

Michael Lawder

CX teams use ASAPP's generative AI to automate, boost agent productivity, & uncover insights.

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back to blog
Published on
January 6, 2021

Using voice of the customer to drive conversation-powered operations

Michael Lawder

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About the author

Michael Lawder

Michael Lawder is Customer Experience Officer at ASAPP.

Using voice of the customer to drive conversation-powered operations

Authors: 
Michael Lawder

Michael Lawder is Customer Experience Officer at ASAPP.

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