GENERATIVE AI SOLUTIONS FOR ENTERPRISE CONTACT CENTERS
Generative AI that solves like a human & scales like software
Automate complex customer interactions, increase contact center capacity, and maximize returns on your AI investments.
VOICE & CHAT ai agent
GenerativeAgent® is redefining the contact center
34%
fewer agents to resolve same # of requests
77%
reduction in cost
per chat
91%
first call resolution rate with GenAgent
49%
increase in customer self-service
GenerativeAgent
Automate resolutions, not just conversations
GenerativeAgent resolves complex customer issues across voice and chat, surpassing the capabilities of traditional agents.
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ASAPPMessaging
Deliver digital CX that never disappoints
Multiply agent productivity and achieve your digital adoption goals with an AI-native® digital messaging platform.
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dON’T TAKE OUR WORD FOR IT
Trusted by industry leaders
Real results
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
Jay Persaud, Global Emerging Technology Ecosystem Leader
Ernst & Young
Real results
"ASAPP’s GenerativeAgent® provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”
Andrew Duncan, CEO
Infosys Consulting
Real results
"GenerativeAgent® provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."
Rich Geraffo, Vice President and Managing Director
AWS North America
Real results
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
Jay Persaud, Global Emerging Technology Ecosystem Leader
Ernst & Young
Real results
"ASAPP’s GenerativeAgent® provides enterprises with an amazing opportunity to enable rich and highly contextualized customer experiences while reimagining contact centers and agent empowerment.”
Andrew Duncan, CEO
Infosys Consulting
Real results
"GenerativeAgent® provides support to agents at some of the world’s largest contact centers, leveraging the security and scale of AWS to deliver customer service that quickly solves customer pain points."
Rich Geraffo, Vice President and Managing Director
AWS North America
Real results
"ASAPP's focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes."
Jay Persaud, Global Emerging Technology Ecosystem Leader
Ernst & Young
Custom integration with your tech stack
We offer seamless integrations with your tech stack.
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