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Published on
May 30, 2020
back to blog
Published on
May 30, 2020
How can AI change the customer experience?
About the author
Rick Hoefert
Rick Hoefert is Chief Customer Officer at ASAPP. He has 37 years experience in leading CX Voice and Digital. Prior to ASAPP, he was COO of TouchCommerce (now a part of Nuance Communications NASDAQ: NUAN).
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