A fully conversational generative AI voice and chat agent.
Address agent productivity, low digital adoption, and insights limitations.
Transcribe every call with the world's most accurate speech-to-text technology.
Automate call summaries for all your customer interactions.
Improve agent productivity with automated responses.
Learn how ASAPP’s AI solutions improve customer care with voice, chat, and self-service support. Automate responses, assist agents, and deliver exceptional customer experiences.
Fast resolutions, better performance.
Automate agent tasks.
Real-time insights, improved performance.
Reduce churn, enhance support.
Automate tasks for efficiency.
Boost sales with automation.
Real-time quality with analytics.
Improve CSAT, reduce costs.
Explore the latest in AI research and CX innovation. See how machine learning can help optimize agent efficiency and improve customer experiences.
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Learn how Assurant is scaling AI in the contact center—real use cases, lessons learned, and a clear path to AI agents.
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Learn more about the benefits, key capabilities, and how it works here.
Learn why real AI impact in the contact center starts with solutions designed AI-native—the key to driving value, scale, and loyalty today.
ASAPP’s AI-powered redaction safeguards sensitive data in real time, ensuring privacy, compliance, and trust across all customer interactions.
AI is leading, but humans play a critical role. Explore how human-in-the-loop is reshaping customer service with smarter, safer automation.