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Research Papers

title
authors
conference
/ journal
research areas
date
Unsupervised Abstractive Dialogue Summarization for Tete-a-Tetes
AUTHORS

Xinyuan Zhang
Ruiyi Zhang
Manzil Zaheer
Amr Ahmed

conference/journal
AAAI
RESEARCH AREAS

Summarization

Date
Sep 2020
MultiFiT: Efficient Multi-lingual Language Model Fine-tuning
AUTHORS

Julian Eisenschlos
Sebastian Ruder
Piotr Czapla
Marcin Kardas
Sylvain Gugger
Jeremy Wohlwend

conference/journal
EMNLP
RESEARCH AREAS

Data Efficiency

Date
Jun 2020
ASAPP-ASR: Multistream CNN and Self-Attentive SRU for SOTA Speech Recognition
AUTHORS

Jing Pan
Joshua Shapiro
Jeremy Wohlwend
Kyu Han

conference/journal
Interspeech
RESEARCH AREAS

ASR

Date
May 2020
Rationalizing Text Matching: Learning Sparse Alignments via Optimal Transport
AUTHORS

Kyle Swanson
Lili Yu
Tao Lei

conference/journal
ACL
RESEARCH AREAS

Explainable AI

Date
May 2020
Interactive Classification by Asking Informative Questions
AUTHORS

Lili Yu
Howard Chen
Tao Lei
Yoav Artzi
Sida Wang

conference/journal
ACL
RESEARCH AREAS

Task Oriented Dialogue

Date
May 2020
Touchdown: Natural Language Navigation and Spatial Reasoning in Visual Street Environments
AUTHORS

Howard Chen
Alane Suhr
Dipendra Misra
Noah Snavly
Yoav Artzi

conference/journal
Interspeech
RESEARCH AREAS

ASR

Date
May 2020
Knowledge Base Completion for Constructing Problem-Oriented Medical Records
AUTHORS

James Mullenbach
Jordan Swartz
T Greg Mckelvey
Hui Dai
David Sontag

conference/journal
MLHC
RESEARCH AREAS

Information Extraction IE

Date
Apr 2020
BERTScore: Evaluating Text Generation with BERT
AUTHORS

Tianyi Zhang
Varsha Kishore
Felix Wu
Kilian Weinberger
Yoav Artzi

conference/journal
ICLR
RESEARCH AREAS

Generation

Date
Feb 2020
Metric Learning for Low-Resource Dynamic Text Classification
AUTHORS

Jeremy Wohlwend
Ethan Elenberg
Sam Altschul
Shawn Henry
Tao Lei

conference/journal
EMNLP
RESEARCH AREAS

Data Efficiency
Few Shot Learning

Date
Nov 2019
State-of-the-Art Speech Recognition Using Multi-Stream Self-Attention with Dilated 1D Convolutions
AUTHORS

Kyu Han
Ramon Prieto
Tao Ma

conference/journal
ACL
RESEARCH AREAS

Text Matching

Date
Aug 2019
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Data Efficiency
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Task-Oriented Dialogue
Data Sets
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SLU
Supervised Learning
Text Generation
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Transcription
AI Native®
Machine Learning
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Automation
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R&D Innovations
Customer Experience

Fast Neural Network Implementations by Increasing Parallelism of Cell Computations

View Patent
title
PATENT NUMBER
LINK
Predicting Customer Support Requests
PATENT NUMBER
11,790,376
Link
View Details
Flexible Capacity in an Electronic Environment
PATENT NUMBER
11,790,375
Link
View Details
System, Method, and Computer Program for Extracting Utterances Corresponding to a User Problem Statement in a Conversation Between a Human Agent and a User
PATENT NUMBER
11,763,803
Link
View Details
Trend Detection Via Machine Learning Models
PATENT NUMBER
11,763,230
Link
View Details
Automated Conversation Goal Discovery Using Neural Networks and Deep Multi-View Clustering
PATENT NUMBER
11,687,730
Link
View Details

Identifying Representative Conversations Using a State Model

View Patent
title
PATENT NUMBER
LINK
Clarification of Natural Language Requests Using Neural Networks
PATENT NUMBER
11,610,064
Link
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Modifying Text According to a Specified Attribute
PATENT NUMBER
11,610,061
Link
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Mathematical Models of Graphical User Interfaces
PATENT NUMBER
11,567,851
Link
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Initialization of Automated Workflows
PATENT NUMBER
11,588,760
Link
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Automated Communications Over Multiple Channels
PATENT NUMBER
11,588,759
Link
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Intent Discovery with a Prototype Classifier
PATENT NUMBER
11,551,004
Link
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Adapting Application Programming Interfaces with Schema Mappings
PATENT NUMBER
11,537,448
Link
View Details
Speech Sentiment Analysis Using a Speech Sentiment Classifier Pretrained with Pseudo Sentiment Labels
PATENT NUMBER
11,521,639
Link
View Details
System, Method, and Computer Program for Obtaining a Unified Named Entity Recognition Model with the Collective Predictive Capabilities of Teacher Models with Different Tag Sets Using Marginal Distillation
PATENT NUMBER
11,487,944
Link
View Details
Customized Message Suggestion With User Embedding Vectors
PATENT NUMBER
11,425,064
Link
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Removing Personal Information From Text Using Multiple Levels of Redaction
PATENT NUMBER
11,386,259
Link
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Maintaining Machine Language Model State Across Communication Channels
PATENT NUMBER
11,373,044
Link
View Details
Automatic Software Generation For Computer Systems
PATENT NUMBER
11,262,986
Link
View Details
File Matching With Rationale Alignment Using Neural Networks And An Optimal Transport Algorithm
PATENT NUMBER
11,238,278
Link
View Details
Processing An Incomplete Message With A Neural Network To Generate Suggested Messages
PATENT NUMBER
11,216,510
Link
View Details
System, Method, and Computer Program for Creating a Complete Transcription of an Audio Recording from Separately Transcribed Redacted and Unredacted Words
PATENT NUMBER
11,138,970
Link
View Details
Fast Neural Network Implementations by Increasing Parallelism of Cell Computations
PATENT NUMBER
11,106,975
Link
View Details
Identifying Representative Conversations Using a State Model
PATENT NUMBER
10,984,781
Link
View Details
Automated Upsells in Customer Conversations
PATENT NUMBER
10,885,529
Link
View Details
Using a Neural Network to Optimize Processing of User Requests
PATENT NUMBER
10,762,423
Link
View Details
Processing Communications Using a Prototype Classifier
PATENT NUMBER
10,747,957
Link
View Details
Assisting Entities in Responding to a Request of a User
PATENT NUMBER
10,733,614
Link
View Details
Suggesting Resources Using Context Hashing
PATENT NUMBER
10,650,311
Link
View Details
Using Semantic Processing for Customer Support
PATENT NUMBER
10,535,071
Link
View Details
Updating Natural Language Interfaces by Processing Usage Data
PATENT NUMBER
10,515,104
Link
View Details
Automatic Communication Using an Intent Classifier
PATENT NUMBER
10,497,004
Link
View Details
Maintaining Quality of Customer Support Messages
PATENT NUMBER
10,489,792
Link
View Details
Word Hash Language Model
PATENT NUMBER
10,482,875
Link
View Details
Automatically Suggesting Resources for Responding to a Request
PATENT NUMBER
10,453,074
Link
View Details
Assisting Entities in Responding to a Request of a User
PATENT NUMBER
10,387,888
Link
View Details
Detecting Events from Customer Support Sessions
PATENT NUMBER
10,334,106
Link
View Details
Updating Natural Language Interfaces by Processing Usage Data
PATENT NUMBER
10,210,244
Link
View Details
Removing Personal Information from Text Using a Neural Network
PATENT NUMBER
10,169,315
Link
View Details
Word Hash Language Model
PATENT NUMBER
10,109,275
Link
View Details
Detecting Events from Customer Support Sessions
PATENT NUMBER
10,097,690
Link
View Details
Using Semantic Processing for Customer Support
PATENT NUMBER
10,083,451
Link
View Details
Method, Medium, and System for Responding to Customer Requests with State Tracking
PATENT NUMBER
9,892,414
Link
View Details
Automatically Suggesting Completions of Text
PATENT NUMBER
9,807,037
Link
View Details
Automatically Suggesting Response to a Received Message
PATENT NUMBER
9,805,371
Link
View Details
Automatically Responding to a Request of a User
PATENT NUMBER
9,715,496
Link
View Details
Automatic Calibration of Command-Detection Thresholds
PATENT NUMBER
8,990,079
Link
View Details
Method and Apparatus to Generate Audio Versions of Web Pages
PATENT NUMBER
8,838,673
Link
View Details
Process and System for the Semantic Selection of Document Templates
PATENT NUMBER
7,492,949
Link
View Details
Method for Producing a Speech Rendition of Text from Diphone Sounds
PATENT NUMBER
6,879,957
Link
View Details

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