Every vendor who sells a generative AI agent for contact centers makes the same big claims about what you can achieve with their product – smarter automation, increased productivity, and satisfied customers. But you can get past the vague language. You just have to ask the right questions. Download the ebook to learn what to ask, so you can spot the differences between solutions and vendors and can make the right choice for your business.
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Generative AI agents: Key questions to ask every solution provider
November 26, 2024
6 min
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What you'll learn:
30 key questions to ask to help you assess if a generative AI agent is a good fit for your contact center
What different types of genAI agents can actually do
How to understand a vendor's commitment to AI safety and security
How well each solutions keeps a human in the loop
What to look for in a trustworthy solution provider
About the speakers
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Generative AI agents: Key questions to ask every solution provider
Every vendor who sells a generative AI agent for contact centers makes the same big claims about what you can achieve with their product – smarter automation, increased productivity, and satisfied customers. But you can get past the vague language. You just have to ask the right questions. Download the ebook to learn what to ask, so you can spot the differences between solutions and vendors and can make the right choice for your business.
Get the eBook
What you'll learn
01
30 key questions to ask to help you assess if a generative AI agent is a good fit for your contact center
02
What different types of genAI agents can actually do
03
How to understand a vendor's commitment to AI safety and security
01
30 key questions to ask to help you assess if a generative AI agent is a good fit for your contact center
02
What different types of genAI agents can actually do
03
How to understand a vendor's commitment to AI safety and security
04
How well each solutions keeps a human in the loop
05
What to look for in a trustworthy solution provider
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Generative AI agents: Key questions to ask every solution provider
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Every vendor who sells a generative AI agent for contact centers makes the same big claims about what you can achieve with their product – smarter automation, increased productivity, and satisfied customers. But you can get past the vague language. You just have to ask the right questions. Download the ebook to learn what to ask, so you can spot the differences between solutions and vendors and can make the right choice for your business.
Transform your enterprise with generative AI • Optimize and grow your CX •
Transform your enterprise with generative AI • Optimize and grow your CX •